Author Archives: mclark

About mclark

20 years, computer support engineer. Graduated 1993 Durham Univiersity Bsc Hons Computer Science.

Broadband speed issues

Another simple, yet important change to speed up a customer’s broadband connection.  Indeed, prior to this change, the router was losing signal from the TalkTalk provider.  The office is based in Cothem Hill, in Clifton/Redland Bristol. The office is based … Continue reading

Posted in Networking, PC Support | Leave a comment

Error same IP address as another network card.

A PC had failed – major meltdown to the CPU.  I moved the hard drive over to the new setup, and installed the new drivers.  It worked, the operating system was Windows XP Pro.  Start – Run – CMD set … Continue reading

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code 66a kb2446708

a) Click on Start and click on Control panel. b) Go to Program and Features. c) Scroll down to Microsoft.Net Framework 4 Client Profile, right click it. d) It will give you a choice of Uninstall/Change, click it. e) Then, … Continue reading

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Wifi not reaching the room you need it in?

Many customers over the years have had to suffer poor coverage with Wifi.  Many Bristol houses are thick walled Wifi dead zones.  We used to end up setting multiple wifi zones, drilling and laying cables to enable wireless access points.  … Continue reading

Posted in Hardware Review, PC Support | Leave a comment

The Print Spooler service terminated unexpectedly. It has done this x time(s).

1. sfc /scannow 2. Check registry key [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\PostSPUpgrade] for entries. If there are any entries in printer drivers, delete them. It may be one of those causing the issue.  3. reinstall the latest service pack and windows updates. (I didn’t … Continue reading

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Fingerprint nightmare

For several years a customer used their HP Pavilian dv2000 – using the fingerprint device to logon.  Suddenly one day, the system would not boot up.  No safemode, nothing.  So the next option is to carry out a repair using … Continue reading

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Employees Breaking PCs and Mobiles

According to Mozy Research of 3000 employees, 25% deliberately damage work laptops and mobile phones to get an equipment upgrade!! Anyone whose home computer was newer than their work computer was twice as likely to resort to damaging their PC … Continue reading

Posted in Warning | Leave a comment

WindowsRestore

11 Errors detected!  Error fix is required.  Error report, Drive C initializing error…..and so on. Absolute rubbish.  You have been infected with some Malware – nasty little programs with fake messages, that can hijack you internet usage and be a … Continue reading

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Facebook set itself to non-secure browsing!

ATTENTION!!! FaceBook has automatically set itself to the Non-Secure browsing setting! Change it back to https secure! While on FaceBook, look at your URL address (the very top box on your screen.) If u see “http:” instead of “https:” then … Continue reading

Posted in PC Support, Websites | Leave a comment

Apple Mac Support

BCS has now opened a new wing of it’s business.  We now offer support to Apple Mac users.  We’ve purchased a suite of Apple Systems, and the staff are now following training guides to learn to fix Apple Mac. We’ve given … Continue reading

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