{"id":1130,"date":"2026-11-03T14:16:39","date_gmt":"2026-11-03T14:16:39","guid":{"rendered":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/?p=1130"},"modified":"2026-11-05T15:38:51","modified_gmt":"2026-11-05T15:38:51","slug":"issues-installing-office-the-office-com-screen-for-365","status":"publish","type":"post","link":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/?p=1130","title":{"rendered":"Issues installing Office from the office.com screen for 365?"},"content":{"rendered":"\n

Today, the whole portal download of office was down, unable to even display the screen to download the office setup. Rather than waiting and waiting, there is a work arond. This worked perfectly today.<\/p>\n\n\n\n

If the user has a Microsoft 365 Business Standard or Business Premium licence, they are entitled to the desktop Office applications (Word, Excel, Outlook, PowerPoint etc.).<\/p>\n\n\n\n

The best workaround is Microsoft’s Office Deployment Tool (ODT). It downloads Office directly from Microsoft’s CDN rather than relying on the account portal’s installation page.<\/p>\n\n\n\n

Installation instructions \u2013 64-bit Office<\/h3>\n\n\n\n
    \n
  1. Download the Office Deployment Tool directly from Microsoft<\/a>.<\/li>\n\n\n\n
  2. Run the downloaded EXE and extract it to C:\\ODT<\/code>.<\/li>\n\n\n\n
  3. Open Notepad and paste the following:<\/li>\n<\/ol>\n\n\n\n
    \n<Configuration>\n  <Add OfficeClientEdition=\"64\">\n    <Product ID=\"O365BusinessRetail\">\n      <Language ID=\"en-us\" \/>\n    <\/Product>\n  <\/Add>\n<\/Configuration>\n<\/code><\/pre>\n\n\n\n
      \n
    1. Save as install.xml<\/code> in C:\\ODT<\/code>.<\/li>\n\n\n\n
    2. Open Command Prompt as administrator and run:<\/li>\n<\/ol>\n\n\n\n
      cd C:\\ODT\nsetup.exe \/configure install.xml<\/code><\/pre>\n\n\n\n
      6. Office will download and install. Sign in with the licensed user’s Microsoft 365 account to activate it.<\/p>\n","protected":false},"excerpt":{"rendered":"
      Today, the whole portal download of office was down, unable to even display the screen to download the office setup. Rather than waiting and waiting, there is a work arond. This worked perfectly today. If the user has a Microsoft … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1130","post","type-post","status-publish","format-standard","hentry","category-pc-support"],"_links":{"self":[{"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/posts\/1130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1130"}],"version-history":[{"count":2,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/posts\/1130\/revisions"}],"predecessor-version":[{"id":1132,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/posts\/1130\/revisions\/1132"}],"wp:attachment":[{"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}