{"id":922,"date":"2020-12-16T15:29:50","date_gmt":"2020-12-16T15:29:50","guid":{"rendered":"http:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/?p=922"},"modified":"2020-12-16T15:29:50","modified_gmt":"2020-12-16T15:29:50","slug":"wordpress-forms-going-into-junk-or-spam-folders","status":"publish","type":"post","link":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/?p=922","title":{"rendered":"WordPress forms going into Junk or Spam folders"},"content":{"rendered":"<p>We&#8217;re not website designers or programmers, but we do understand emails systems and the anti spam systems that are now needed.\u00a0 There is a lot of spam out there, some just marketing, and some nasty and carrying fraudulent<\/p>\n<p>We have one client who has a Word Press contact form on their website.\u00a0 A potential client can fill out the form, with their name, email address and a short message.\u00a0 They have an anti &#8220;bot&#8221; addon too.\u00a0 When they hit submit, an email is generated to go to my clients email address.<\/p>\n<p>The source of that email is the email address that the new client has entered.\u00a0 The problem is, the email DID NOT COME FROM THE SERVERS THAT MAINTAIN THAT EMAIL SYSTEM.\u00a0 The server than generated is the where the website is hosted.<\/p>\n<p>Any email system with a degree of spam control checks the address of an email, and where it has come from.\u00a0 It then checks where is SHOULD HAVE COME FROM.\u00a0 If it matches, legit email.\u00a0 If it does not, SPAM or JUNK.<\/p>\n<p>The solution would to send the form from a <strong>fixed address, one of your own<\/strong>.\u00a0 You also need to send it using the correct SMTP servers.\u00a0 It has to come from the actual server it is meant to come from. Office 365 email from Microsoft servers, Gmail from gmail servers etc.<\/p>\n<p>The link below might help with the technical aspect of what we said above.<\/p>\n<p>https:\/\/wpforms.com\/how-to-fix-wordpress-contact-form-not-sending-email-issue\/<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-923\" src=\"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/wp-content\/uploads\/junk.jpg\" alt=\"\" width=\"275\" height=\"183\" \/><\/p>\n<div class=\"tweetthis\" style=\"text-align:left;\"><p> <a target=\"_blank\" rel=\"nofollow\" class=\"tt\" href=\"http:\/\/twitter.com\/home\/?status=WordPress+forms+going+into+Junk+or+Spam+folders+http%3A%2F%2Fbristol-computer-support.co.uk%2Fbristolcomputersupportblog%2F%3Fp%3D922\" title=\"Post to Twitter\"><img decoding=\"async\" class=\"nothumb\" src=\"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/wp-content\/plugins\/tweet-this\/icons\/en\/twitter\/tt-twitter.png\" alt=\"Post to Twitter\" \/><\/a> <a target=\"_blank\" rel=\"nofollow\" class=\"tt\" href=\"http:\/\/twitter.com\/home\/?status=WordPress+forms+going+into+Junk+or+Spam+folders+http%3A%2F%2Fbristol-computer-support.co.uk%2Fbristolcomputersupportblog%2F%3Fp%3D922\" title=\"Post to Twitter\">Tweet This Post<\/a><\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>We&#8217;re not website designers or programmers, but we do understand emails systems and the anti spam systems that are now needed.\u00a0 There is a lot of spam out there, some just marketing, and some nasty and carrying fraudulent We have &hellip; <a href=\"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/?p=922\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,7],"tags":[],"class_list":["post-922","post","type-post","status-publish","format-standard","hentry","category-hosted-services","category-websites"],"_links":{"self":[{"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/posts\/922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=922"}],"version-history":[{"count":1,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/posts\/922\/revisions"}],"predecessor-version":[{"id":924,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=\/wp\/v2\/posts\/922\/revisions\/924"}],"wp:attachment":[{"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=922"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=922"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bristol-computer-support.co.uk\/bristolcomputersupportblog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}