Author Archives: mclark

About mclark

20 years, Computer Engineer. Bsc Hons Computer Science, Durham Uni.

Windows 11 Home – Setup without connecting to a network

Posted on April 7, 2022 by mclark

You can bypass the “let’s connect you to a network” screen by killing the networkconnectionflow.exe process using the Task Manager. Since you already have Windows 11 installed at this stage, you can launch the Task Manager on top of your … Continue reading →

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HP Pavilion 14-dv1629sa Notebook / Laptop Install – no drive showing to install windows onto…..

Posted on April 7, 2022 by mclark

So this is a Windows 11 based laptop, purchased from Curry’s, 2022. The job was to reinstall the whole thing. The login credentials were lost (no is wasn’t stolen) and to get the PC working again we needed to reinstall … Continue reading →

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Shred your empty space, before giving your PC away

Posted on March 30, 2022 by mclark

So you have an older PC and you want to give it away, or even sell it. Perhaps to a friend, a family member or a charity for example. You have deleted all your data off of the drives, uninstalled … Continue reading →

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Multifactor Authentication

Posted on March 30, 2022 by mclark

Phishing for passwords is a great pass time of any cyber criminal.  The conmen already know your username, as that is now your email address.  It is the password they covet more than anything.  The criminals are getting cleverer, the … Continue reading →

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Don’t Give Information Away

Posted on December 21, 2021 by mclark

Be careful of all kinds of social media asking for various bits of information!  They seem innocent, but are they really?  Give nothing away.  Call the company direct, using their actual phone number, if you wish to discuss anything. We’ve … Continue reading →

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Seagate Green Drives and Slow Dell PCs

Posted on September 28, 2021 by mclark

Are you living with a computer with terrible performance issues? I have had a spate of such problems with fairly new PCs. Various Dell PCs have been sold to clients with the main (and only) boot drive as the Seagate … Continue reading →

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Still Using Office 2013 of Office 2016?

Posted on April 8, 2021 by mclark

Microsoft announced in 2017 that it would no longer support Office 2013. All critical updates for 2013 products ended April 10, 2018.  Please upgrade to the newer versions of Office. Bristol Computer Support recommend going for Office 365 Standard, where … Continue reading →

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Password Manager

Posted on March 22, 2021 by mclark

Why not use a password manager such as Dashlane. A really good tool, it helps keep your passwords strong, different and protected while allowing you easy access to the systems you need. It will even let you know if your passwords/systems … Continue reading →

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Really Annoyed – Scammer has targeted my client!

Posted on February 22, 2021 by mclark

One of my clients, based in Bristol, is in his 80s. He was having some issues with TalkTalk – the line wasn’t so good or something. About the same time, a call came in, claiming to be from TalkTalk. They … Continue reading →

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Shredding data before you give your PC away…

Posted on January 28, 2021 by mclark

matthew.clark@bristol-computer-support.co.uk Your old PC was full of your data.  Maybe you had all your family photos, a copy of your passport that you scanned in when you bought your flat?  You might have an excel file with your pension details?  … Continue reading →

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