Category Archives: Uncategorized

Windows 11 Home – Setup without connecting to a network

You can bypass the “let’s connect you to a network” screen by killing the networkconnectionflow.exe process using the Task Manager. Since you already have Windows 11 installed at this stage, you can launch the Task Manager on top of your … Continue reading

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HP Pavilion 14-dv1629sa Notebook / Laptop Install – no drive showing to install windows onto…..

So this is a Windows 11 based laptop, purchased from Curry’s, 2022. The job was to reinstall the whole thing. The login credentials were lost (no is wasn’t stolen) and to get the PC working again we needed to reinstall … Continue reading

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Shred your empty space, before giving your PC away

So you have an older PC and you want to give it away, or even sell it. Perhaps to a friend, a family member or a charity for example. You have deleted all your data off of the drives, uninstalled … Continue reading

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Multifactor Authentication

Phishing for passwords is a great pass time of any cyber criminal.  The conmen already know your username, as that is now your email address.  It is the password they covet more than anything.  The criminals are getting cleverer, the … Continue reading

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Check your Cloud Storage

Increasingly I am seeing customers that are paying for several types of cloud storage, but really only need purchase one of them. Over a period of time, they just built up (the common reason I am told). Every provider seems … Continue reading

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Office 365 Blocking Sending my Newsletters

Microsoft have upped their restrictions on how you can send emails using their Office 365 system. They won’t document them, in case the Spammers use the rules to their advantage. We used to be able to use the Office mail … Continue reading

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Don’t Give Information Away

Be careful of all kinds of social media asking for various bits of information!  They seem innocent, but are they really?  Give nothing away.  Call the company direct, using their actual phone number, if you wish to discuss anything. We’ve … Continue reading

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Password Manager

Why not use a password manager such as Dashlane. A really good tool, it helps keep your passwords strong, different and protected while allowing you easy access to the systems you need. It will even let you know if your passwords/systems … Continue reading

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Really Annoyed – Scammer has targeted my client!

One of my clients, based in Bristol, is in his 80s. He was having some issues with TalkTalk – the line wasn’t so good or something. About the same time, a call came in, claiming to be from TalkTalk. They … Continue reading

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Shredding data before you give your PC away…

matthew.clark@bristol-computer-support.co.uk Your old PC was full of your data.  Maybe you had all your family photos, a copy of your passport that you scanned in when you bought your flat?  You might have an excel file with your pension details?  … Continue reading

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