Invoices attached as word documents

We’ve had a surge of PCs being infected by people clicking on “word document” invoices.  These invoices have come from email addresses that are new to the person, but if you think about, you are just as likely to get an infected email from someone you know.  Probably more so!

Your Antivirus will not always pick on on this “macro” malware and then your PC can get issues.

The simplest was to avoid trouble is never to click on the word attachments.  Ask your suppliers to send you the invoice using PDF – I have not yet seen malware be transferred with a PDF.

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Microsoft Exchange Hosted Services for Small Businesses

BCS are resellers of all the Microsoft online/cloud services.  The main items that people are interested in are the replacements for Small Business Server, commonly called SBS.  Small businesses no longer need to purchase expensive hardware, but will have to purchase mailboxes that are hosted by Microsoft.

(1) Small Business with Office (currently 2013) with the hosted Exchange server, and (2) Small Business with Online Office and Exchange server.

With Office – £100.80 per mailbox per year.  £8.40 per month.
With Online Office – £37.20 per mailbox per year. £3.10 per month.

Each mailbox has 50Gb space, and you can link your iPhone, Andriod phones, iPads, tablets, laptops and so on.

BCS will help set everything up, so that all your email/contacts/calendars are available from day one.

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Expanded into another Office, we linked them together

Maggs and Allen, based in Bristol, have been expanding for sometime.  They have now taken offices in Clifton, Bristol, not far from the triangle/Park Street.

We linked the offices together, so that certain computer services could remain shared.  For example the Exchange Email server needs to be accessed by all.  To facilitate this, we sourced and changed the two internet routers to a high specification router and joined them using a permanent VPN tunnel.  PCs in one site can see servers and PCs in the other site.

Of course, BCS also helped with disconnecting and reconnecting all the PCs, storage boxes, servers and printers.  We helped with fixing any shortcuts or connections, as well as specialised systems that needed a bit of tlc.

We are looking for any other Estate Agency or Surveying clients if you are looking for cost effective support.  BCS would like to hear from you…

Sales:  07966 497090

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Keyboard for those with some vision/sight issues

BCS sell various devices and setup PCs for people with “sight impairments”.  One such is a special keyboard…

This keyboard has the large keys, with clear larger lettering, making them far easier to use.  If you need a device like this, or want to buy one for a friend/family member, please get it touch…

support@bristol-computer-support.co.uk

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Can’t login to a Windows 7 PC, notebook or laptop?

Lost your password for your Windows 7? My client could not login to a damaged profile and did not know his password for the other user! With some clever software BCS can now reset these passwords for you.

We have always been able to do this with Windows XP but now Windows 7 passwords can also be reset. For a small fee we can fix your forgotten W7 passwords.

Support@bristol-computer-support.co.uk

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Beware: Email going around with “PayPal Notice” as the subject – please delete it

There is a nasty bit of email going around (see below, I’ve pasted it as plain text so as to lose all the links that are bad)….

It’s a con, a nasty and you should just delete it.  It’s a called a Phishing email and is designed to get your information from you.

===========================================================

Dear , lift your PayPal restriction
Trouble reading this? View online
Add e-notice@e.p-p.co.uk to your Address Book
Dear ,
You may have noticed that some limitations have been placed on your PayPal account. As a valued PayPal customer, we want to let you know what this means and how to resolve the situation.
What does it mean to have limited access?
Your account may be restricted for a number of reasons; you’ll find out when you next log in to PayPal. As a result, you’ll notice that some of the following options are now unavailable:
Send money to other PayPal users
• Request or receive money from other users
• Edit or remove account details
• Close your PayPal account
How do I resolve the issue?
To assist us in our review, please log in to your account at paypal. You will see a message explaining why your account has been restricted, with details of what to do next.
The account limitation process helps to maintain PayPal as a safer way to buy and sell. It’s similar to passing through a security checkpoint. When we limit an account we often simply ask the user to supply information to verify their identity, financial information or the merchandise they’re selling.
PayPal aims to review account information within 48 hours so please aim to get the information to us as soon as possible.
Yours sincerely,
PayPal
*Reviews are performed in the order they are received.
How do I know this is not a Spoof email? Spoof or ‘phishing’ emails tend to have generic greetings such as “Dear PayPal member”. Emails from PayPal will always address you by your first and last name. Find out more here.
PayPal Demo
Help
Safety Advice
Contact Us
Go Shopping
Follow us on Twitter
Copyright © 1999-2013 PayPal. All rights reserved. PayPal (Europe) S.á r.l. et Cie, S.C.A., Société en Commandite par Actions. Registered office: 22-24 Boulevard Royal, L-1153910645, Luxembourg, R.C.S. Luxembourg B 118 349.

Dear , lift your PayPal restriction Trouble reading this? View onlineAdd e-notice@e.p-p.co.uk to your Address Book

Dear ,
You may have noticed that some limitations have been placed on your PayPal account. As a valued PayPal customer, we want to let you know what this means and how to resolve the situation.
What does it mean to have limited access? Your account may be restricted for a number of reasons; you’ll find out when you next log in to PayPal. As a result, you’ll notice that some of the following options are now unavailable:
•  Send money to other PayPal users• Request or receive money from other users• Edit or remove account details• Close your PayPal account
How do I resolve the issue?To assist us in our review, please log in to your account at paypal. You will see a message explaining why your account has been restricted, with details of what to do next.
The account limitation process helps to maintain PayPal as a safer way to buy and sell. It’s similar to passing through a security checkpoint. When we limit an account we often simply ask the user to supply information to verify their identity, financial information or the merchandise they’re selling.

PayPal aims to review account information within 48 hours so please aim to get the information to us as soon as possible.
Yours sincerely,
PayPal
*Reviews are performed in the order they are received.
How do I know this is not a Spoof email? Spoof or ‘phishing’ emails tend to have generic greetings such as “Dear PayPal member”. Emails from PayPal will always address you by your first and last name. Find out more here.
PayPal Demo Help Safety Advice Contact Us Go Shopping Follow us on Twitter

Copyright © 1999-2013 PayPal. All rights reserved. PayPal (Europe) S.á r.l. et Cie, S.C.A., Société en Commandite par Actions. Registered office: 22-24 Boulevard Royal, L-1153910645, Luxembourg, R.C.S. Luxembourg B 118 349.

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New customer and new WiFi network extended!

Great new customer on board – Social Betty, a PR Company based in Saltford, nr Bristol. An excellent company and we hope to keep fixing their PCs, MACs, networks and printers for a long time.

One of the offices was situated at the end of the range of the WiFi zone.  Everyone only had 1 bar of WiFi signal and the designers Apple Mac was constantly dropping off the network.  The really nice WiFi printer could not even see the network!

I used powerline technology to get a wired connection to that office.  I then connected up a WiFi access point – giving 5 bars of signal to everyone working there.  The Apple Mac and the Apple iPhones would not connect!  I could see the network, but the security blocked me out.  I downloaded the newest FIRMWARE (software for devices like routers, access points) and upgraded the unit.

Now everything is working!

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Client Caught with Cryptovirus

What a nasty bit of code.  Client clicked on an attachment or link and that was it.

It was awful to get rid of, eventually with a combination of tools, we managed to clear it off….but and it is a big but, all her data files were encrypted.  Now there may be ways to get them un-encrypted, but the client had Cloud Backup supplied by BCS!

We remoted into the laptop and restored all her data to the previous version.  Saved!

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Widen your view

Why not improve your computer experience by expanding your screens? Perfect for research on one panel and working on the other panel, either for the home or work. These stands, with the correct screens and dual screen capability graphics, doubles your viewing area.

We can help with setting up the units, or if want you can simply order a stand from us and you can setup the rest. The stand shown here (dual) is £112.44 plus delivery and VAT.
BCS also stock triple and quad screen stands – for all kind of usage from security solutions, gaming stations or just the sheer wow factor in a waiting room or reception of a business.

There is also a triple shown below, with some specs.  Please call for pricing.

Stand for 3 horizontally mounted TFT monitors Optimum viewing distance and angle adjustable

Monitor Capacity: 3 x 14 kg Rotation TFT: +/- 90° VESA attachment: 75 or 100 mm.

ATT.FITS4-DISPLAYSIZE: 20″ (51 cm), 19″ (48 cm), 17″ (43 cm), 15″ (38 cm), 15,6″ (39 cm), 12″ (30,48 cm), 21″ (53,3 cm) · Colour: Black · Max. load capacity: 42 kg · Mounting type: Table · VESA standard: 100 x 100 mm, 75 x 75 mm

Description: Optimal data across multiple monitors. With this holder you can align 3 monitors up to 21 “comfortably for optimal viewing angle to the user. Thanks to the parallel use of multiple screens, you no longer need cumbersome jump between open applications.

There a great video review to show you the type of product and also the installation.

https://www.youtube.com/watch?v=r-krHfkr8Pc

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Easy Way to Speed up your PC

BCS offer this simple, yet excellent idea to speed up your desktop PC or  laptop.  It is all based around a Solid State Drive or SSD.  You can now get SSDs that are 480Gb, for not a huge amount of money.  We can source this for you, or you can purchase it yourself.  You can get away with a smaller drive – but you’ll need move your music and photos off to make it will all fit for the process……

(1)  We make sure your “C: Drive” disk usage is less than the 480Gb (or size you choose for your SSD)

(2)  BCS engineers will take an image of your C: Drive.  It is like a photograph backup of it.

(3)  We then fit your new drive, take the image and restore it, entirely.

(4)  We make sure the system boots from your new SSD drive – leaving you to format your old drive and use it as storage.

The speed difference in booting up or running programs is extreme.

Typical costs?  £70-£90 or so for the labour, depending on disk space used etc.  The SSD ranges from £120 or so for a 120Gb upto £240 for a 480Gb.

The primary difference between SSDs and Hard Drives is moving parts; SSDs have none. A hard drive is a mechanical device with spinning platters and read/write heads moving over them, sort of like a mixing desk for a DJ. The heads must move over the appropriate area of the platter while they’re spinning to access data. The platters might have to spin around a few times in order for the read/write heads to access all the data.

An SSD is flash memory i.e. solid state memory. Data access is instant.  There is no waiting for platters to spin around.

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